Telecommunications Technical Officer or Technologists carry out specialised design and support functions in telecommunications engineering including optimisation and performance monitoring of telecommunications networks, diagnosis and repair of faults, and the selection and installation of equipment.

An Telecommunications Technical Officer or Technologists also does the following in a normal day:

• Installs, maintains and diagnoses malfunctions of microwave, telemetry, satellite and other radio and electromagnetic communication systems.
• Configures and integrates networks and technology with computer software, hardware, desktops, peripherals, databases and operating systems.
• Develops and records logs of the details, locations and statuses of inventories, parts, equipment and instruments and maintains the documentation of communication policies, procedures, guidelines and regulations, and quality standards.
• Provides technical advice and information, and monitors the performance of complex networks and equipment.
• Plans the development of customer access network infrastructure.
• Liaise with vendors, suppliers, service providers and external resources and monitors contractual obligations and performance delivery.
• Provides ongoing support in designing, optimising, troubleshooting, diagnosing, repairing and resolving of network performance malfunctions, defects and faults.